When a diagnosis changes everything, many people suddenly feel overwhelmed:
Doctor’s notes are full of technical terms, paperwork piles up, appointments with specialists need to be coordinated, and often there’s simply no one there to listen and help you keep track of everything.
This is exactly where I want to be there for you—with empathy, patience, and a personal touch:
I explain test results to you in calm, understandable terms, sort and organize your medical records, accompany you to doctor’s appointments (including with a driver service, if desired), coordinate appointments, and help you regain clarity and confidence. So that you don’t feel alone during this difficult time and can focus on what matters most.
With over 35 years of experience in the healthcare sector, I have firsthand knowledge of the processes and medical terminology (see Qualifications). Questions are expressly encouraged.
My Services:
- Support in understanding complex medical findings (purely explanatory)
- Explanation of how to open QR code test results and install health insurance apps
- Organizing paperwork for patients with pre-existing conditions, preparation for doctor’s appointments
- Support for family members, explaining medical contexts
- Assistance with scheduling appointments with specialists
MK Medassistenz
Michaela Kaiser
Here you will find all important information and documents available for download. If you have any questions, please use one of the following options: email, WhatsApp, or landline: 02605-6689663
Qualifications:
Training as a Medical Assistant
(Radiology with certification)
Radiology Technologist
(Certificate from the Arizona Board of Examiners)
Application Specialist
for Radiology Software
Quality Control in Clinical Research
(over 10 years)
Certified Occupational Health Management Specialist
(IHK) 2023
Caritas Caregiver Training Course
(2023)
Current Certification in Radiation Protection
(Academy for Continuing Medical Education)
Price List: Medical Assistance & Consulting
March 2026
- Consultation Packages
- Phone Consultation: €45.00 (Duration: up to 60 minutes)
- Explanatory Package (Initial Consultation): €120.00 (Duration: 2 hours – Joint organization of documents and explanation of existing findings)
- Doctor’s Appointment Support Package: €150.00 (flat rate for up to 3 hours, including preparation and follow-up; each additional hour is charged at €45.00)
- Hourly Rates by Service Type
- Highly Qualified Service: €65.00 / hour (Researching treatment options, explaining complex diagnoses, preparing handouts to help you prepare for doctor’s appointments)
- Standard service: €55.00/hour (explaining test results, coordinating appointments, organizing medical records)
- Basic accompaniment: €45.00/hour (transportation accompaniment and waiting time during doctor’s appointments)
- Travel expenses
- Mileage allowance: €0.50 per kilometer driven
Legal notice
Sales tax:
In accordance with § 19 UStG (Small Business Regulation), no sales tax is charged and is therefore not shown on invoices.
Scope of Services: The services offered consist exclusively of consultation, organization, and knowledge transfer. No medical diagnoses are made, and no medical treatments are performed. My services do not replace a visit to a qualified doctor or therapist.
Foreign Language Surcharge: “For consultations and support provided in English, I charge a 20% surcharge on the above-mentioned rates due to the increased preparation time and the use of specialized terminology.”

